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Integrate Microsoft Exchange 2012 Server's Unified Messaging with 3CX Phone System for its voicemail and IVR.Meet your customer service requirements by viewing all call events.
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Get instantly notified when callers have been in a queue beyond the set SLA time.Wallboards - Display real-time queue and call statistics directly on a monitor.Review the time your staff logged in and out of queues.
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#3cx License Key pro
Massively increase your employee’s productivity by providing advanced call features such as real-time call statistics, wallboards, SLA alerts, a selection of queues and more! The Pro edition also includes seamless Microsoft Exchange Phone book and IVR integration. Improve customer service by screening calls with the Listen In, Listen In and Whisper and Barge In feature.Review how long your customers have waited in a queue before your employees took the call and see the amount of answered and unanswered calls.They’re automatically called back they reach the top of the queue. Never miss a call! Your customers can hang up and still retain their position in the queue.The Pro edition includes all the award-winning features of the Standard 3CX Phone System edition but also adds fantastic advanced call features that are geared to stepping up your customer service and ensuring your company stays ahead of the competition. Boost Productivity & Customer Service with 3CX Phone System Pro!īoost your company’s sales by providing superior customer service, increase staff productivity and reduce call costs with 3CX Phone System Pro! 3CX Phone System Pro adds advanced call center features, Exchange/LDAP integration, Salesforce & Dynamics CRM support, cross office presence and better reporting to the standard edition of 3CX Phone System.
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